Thursday, 4 February 2010

Talk to the robot

I have had a cold now for 3 weeks which has been rather depressing. I have noticed that my body does seem to deal with infections and colds but takes twice as long as it should. This week rather than getting better I seemed to be getting worse, so a quick call to my GP yesterday and I got a course of antibiotics  for the chest infection (although chances are it is viral and they will make no difference). I also gave up trying to struggle into work dosed up with paracetemol and spent the day watching TV, from the Dog Whisperer to Judge Judy! My GP surgery has an automated switch board, which means that you can book an appointment 24 hours a day. The female voice on the recorded message is about as irritating as they come!

My afternoon TV was interupted by the phone. When I picked it up it was a recorded message that I assumed was advertising so I hung up; however, when I checked the number it was the appointment departement at the local hospital. This really annoyed me. I have no idea what they wanted to tell me. I have an appointment next Wednesday so maybe it was related to that. I left a message on their answerphone:

"Hello, I received an automated message from you but as I assumed it was someone selling me something I hung up so I have no idea whether the message was important. My name is Lovely and I have an appointment with Dr Rock next week. If you need to tell me anything important about that appointment can you please call me back with a real person and not some bl**dy robot!"

I really resent public money being spent on these daft machines!

1 comment:

The Irascible Fairy said...

How right you are about the irritating voices of automatic telephone systems - the worst - I think - is the Virgin help line. The other is the unremitting music played whilst you are on hold - as the the telephone service cuts the frequency at top and bottom the music cannot help but sound appalling - much better an English speaking human to answer the phone and a "bing-bong" every few seconds from Sooty on his xylophone.

Richard x x x